Booking/Cancellation Policy
 
 
  • SONEVA MALDIVES
  • EVASON & SIX SENSES HIDEAWAYS
  • SIX SENSES DESTINATION SPA
  • VATULELE ISLAND RESORT
   
 
SONEVA MALDIVES
Reservations for arrival : Normal Season
Condition Terms
Cancellations made 22 days or more before arrival date No Charge
Cancellations made between 21 and 11 days
before arrival date
50% of stay or
cancelled nights charged
Cancellations or amendments made 10 days or
less before arrival
Full length of stay or
reduced nights
   
 
Reservations for arrival : Peak Season
Condition Terms
50% deposit for full length of stay must be paid at time of reservation otherwise booking will not be confirmed.  
Cancellations made 91 days or more before arrival date No Charge
Cancellations or amendments made 90 days or less before arrival Full length of stay or
reduced nights
   
 
EVASON & SIX SENSES HIDEAWAYS
Reservations for arrival : Normal Season
Condition Terms
Cancellations made 15 days or more before arrival date No Charge
Cancellations made between 14 and 8 days before arrival date 50% of stay or
cancelled nights charged
Cancellations or amendments made 7 days or less before arrival Full length of stay or
reduced nights
   
 
Reservations for arrival : Peak Season
Condition Terms
50% Deposit for full length of stay must be paid at time of reservation otherwise booking will not be confirmed    
Cancellations made 45 days or more before arrival date        No charge
Cancellations made between 44 and 21 days before arrival date  25% of stay or
cancelled nights charged
Cancellations made between 20 and 14 days before arrival date     50% of stay or
cancelled nights charged
Cancellations or amendments made less than 14 days before arrival   Full length of stay or
reduced nights
   
 
EVASON ANA MANDARA & SIX SENSES SPA-NHA TRANG
SIX SENSES HIDEAWAY NINH VAN BAY
Reservations for arrival : Normal Season
Condition Terms
Cancellations made before 14 days prior to arrival date No charge
Cancellations made between 14 days and 10 days before  arrival date 30%  of stay
Cancellations made  between 9 days and 5 days before  arrival date 50%  of stay
Cancellations or amendments made 4 days, or less or no show 100%  of stay
   
 
Reservations for arrival : Peak Season
Condition Terms
100% Deposit of full length of stay  must be paid at time of reservationOtherwise booking will not be confirmed  
Cancellations made before 45 days before arrival date No charge
Cancellations made 45 days, or less or no show 100%  of stay
   
 
EVASON ANA MANDARA VILLAS & SIX SENSES SPA-DALAT
Reservations for arrival : Normal Season
Condition Terms
Cancellations made before 10 days prior to arrival No charge
Cancellations made between 10 days and 7 days before  arrival date 30%  of stay
Cancellations made  between 6 days and 3 days before  arrival date 50%  of stay
Cancellations or amendments made 2 days, or less or no show 100%  of stay
   
 
Reservations for arrival : Peak Season
Condition Terms
100% Deposit of full length of stay  must be paid at time of reservation
Otherwise booking will not be confirmed
 
Cancellations made before 30 days prior to arrival date No charge
Cancellations made between 30 days and 15 days before arrival date 50%  of stay
Cancellations made 14 days, or less or no show 100%  of stay
   
   
 
SIX SENSES DESTINATION SPA
Reservations for arrival : Normal Season
Condition Terms
Cancellations made 15 days or more before arrival date No Charge
Cancellations made between 14 and 8 days before arrival date 50% of stay or
cancelled nights charged
Cancellations or amendments made 7 days or less before arrival Full length of stay or
reduced nights
   
 
Reservations for arrival : Peak Season
Condition Terms
50% Deposit for full length of stay must be paid at time of reservation otherwise booking will not be confirmed  
Cancellations made 45 days or more before arrival date No charge
Cancellations made between 44 and 21 days before arrival date 25% of stay or
cancelled nights charged
Cancellations made between 20 and 14 days before arrival date 50% of stay or
cancelled nights charged
Cancellations or amendments made less than 14 days before arrival   Full length of stay or
reduced nights charged
   
 
Reservations Made Within 7 Days of Arrival
Reservations made 7 or less days prior to the arrival date are to be paid in full at time of making the reservation.
   
   
 
VATULELE ISLAND RESORT
Reservations for arrival : 1 Apr to 30 Jun 2008,
1 Nov to 23 Dec 2008
11 Jan 2008 to 31 Mar 2009
Condition Terms
1 Night Deposit will be charged at time of confirmation  
Cancellations made at least 15 days before arrival date No Charge
Cancellations made 14 days or within before arrival date 50% of stay or
cancelled nights charged
   
 
Reservations for arrival : 1 Jul to 31 Oct 2008
24 Dec 2008 to 10 Jan 2009
Condition Terms
Full payment at the time of confirmation  
Cancellations made at least 30 days before arrival date No Charge
Cancellations made within 30 days before arrival date 50% of stay or
cancelled nights charged
   
 
Cancellations
Cancellations must be made in writing. A written cancellation number will be issued and must be retained by the client if a refund is to be processed. E-mail cancellations require acknowledgement from the resort. Refunds will be made either by bank transfer or to the credit card to which the deposit was charged.
 
Credit Cards
Six Senses accepts the following credit cards, American Express, Visa, Diners Club, Master Card for Soneva and Evason & Six Senses Hideaway. Six Senses Resorts & Spas reserves the right to amend any of these conditions without prior notice.
 
 
Six Senses Resorts & Spas
19/F Two Pacific Place Building, 142 Sukhumvit Road, Klongtoey, Bangkok 10110, Thailand
Tel: +66 (0) 2631 9777, Fax: +66 (0) 2631 9799 E-mail: mail@sixsenses.com
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