dcsimg Luxury Resorts, Spa Escapes - Six Senses About Us

Luxury Resorts, Spa Escapes - Six Senses About Us

About Us

Ocean Panorama view

A refreshing reinterpretation of hospitality

What’s the story of Six Senses? It’s about natural beauty that stops you in your tracks. Far flung, yet accessible locations. A level of service that doesn’t just do the right thing, but that does it well, and with great care so you feel the difference. A sense of community with sustainability at its heart.

Of course it’s one thing to say these things, but we actually weave them seamlessly into the local fabric of every Six Senses destination.

Six Senses resorts are set in incredible and exquisite locations, whether a virgin territory or adjacent to an UNESCO World Heritage & Natural Cultural site. We believe we can design and build sublime experiences without diminishing the natural world. Each of our properties has a distinctive and diverse personality that makes use of the natural land topography. This award-winning approach extends to our new openings, including our urban concept that will premiere in New York in 2019.

The Six Senses Spas concept is a layered approach to wellness that unites a pioneering spirit with treatments that go beyond the ordinary. Our high-tech and high-touch approach takes you as deep as you would like to go – from core beauty that changes the way you look, to personalized wellness programs that can change your life.

Evason properties continue our philosophy to complement their natural environments and cultures. They are family friendly and also provide a strong value focus, while offering a vast array of personal guest experiences.

What’s stopping you from getting your bags packed?

Our Philosophy

Mission

RECONNECT WITH YOURSELF, OTHERS AND THE WORLD AROUND YOU

In today’s world of increasing work hours and growing stress levels, we find it hard to gain perspective, to focus on what really matters in life, to appreciate all that is around us. It’s only when experiencing something out of the ordinary that we begin to feel a change for the better. As our senses are reinvigorated, our natural intuition takes over, we feel alive, leaving us open to reconnect with the world, nature, others and ourselves.

 

Brand Values

LOCAL SENSITIVITY,GLOBAL SENSIBILITY
Part of the local fabric and culture, yet in tune with the wider world.

RESPONSIBLE & CARING
Caring for hosts and local communities. Committed to preserving the environment and sustainable operations.

CRAFTED EXPERIENCES
An all-encompassing and unique range of experiences to stimulate, energize and restore.

PIONEERING WELLNESS
Delivering the latest and most effective wellness programs and experiences in partnership with leading experts.

EMOTIONAL HOSPITALITY
An emotionally intelligent approach to service that begins with empathy.

FUN & QUIRKY
Aesthetics and experiences which are always unique, often unexpected and sometimes unusual. Delivered out of our constant curiosity and willingness to experiment.

Management Style
goodbye at jetty

Our fast changing world has led to a rapid evolution of customer demands and consumer trends. At Six Senses we don't treat guest accommodations like a commodity, just building them and expecting them to fill. We are acutely perceptive as to what our market wants. Not only do we anticipate client demand, we very often go to the next level and actually create demand through innovation.

Conceptual Skills:
We place great importance on highly creative concept development that is sensitive to a specific location and incorporates local cultural and design elements. We avoid standard, off-the-shelf designs and imitating others. Every detail is thought through and critically analysed, from amenities to service concepts. We are continuously redefining our hospitality and leisure concepts and reviewing the advantages and disadvantages, showing leadership in new market trends. Thus, we create the most appropriate products for each of our projects. 

People:
At Six Senses we seek individuals who share our values as a means of reinforcing and furthering the group's successful philosophy.  We strive to meet the needs of each employee because our success depends on the satisfaction, effort and commitment of each host. To this end, we support and energize all employees to continuously improve productivity and exceed guest expectation. We strive to create a unique environment of care, trust, respect, fairness and teamwork through training, education and empowerment, participation, recognition, rewards and career opportunities.

The Experience:
As the hospitality industry becomes more and more competitive, we see differentiation as a key element in product development and positioning. Six Senses has identified under-developed niches in the market, which work on the premise that clients are looking for an exceptional experience and not just a typical product. We create an overall experience that is absorbed by all the human senses. With each concept, there is harmony between what is seen, touched, tasted, heard and smelt.

Service Philosophy
service

A common thread within our business is the diverse and rich variety of cultures in which we operate.  We celebrate and embrace those cultures through the dignity and respect with which we treat our guests and each other.

Through hiring practices and training programs, we have built a culture of openness which encourages staff to empathize and anticipate guest’s needs with subtlety and consistency. We sustain and grow this approach through our personal development and enrichment programs.

People are at the heart of our business. The experiences we craft, the service we deliver, the connections we build are only possible based on a deep commitment to nurturing our staff and becoming positive participants in the communities in and around our locations.

We never forget that our mission is to help people reconnect with themselves, others and the world around them.

Sustainability Commitments
gardener

From its very beginnings in 1995, Six Senses has been committed to sustainability and obligation to the environment, and the community. In fact, Six Senses is widely recognised as having established the initial benchmarks for the hospitality industry, showing that a leisure lifestyle could be successfully embraced by the very top tier of resorts, and actually enhance the experience by showing respect to nature.

Through careful consideration of the effects that operating systems, materials, and purchasing policies have on the environment, we are continually developing new initiatives and procedures to minimise our ecological impact.

Under the leadership of the Six Senses VP Sustainability, Six Senses remains at the leading edge of sustainable tourism best practices. These include environmental performance of each property, support for the preservation of natural and cultural heritage, and enhancing social and economic benefits to local communities in destinations where Six Senses operates.

There are programs in place to conserve energy, re-use water for secondary applications and to re-cycle waste materials produced by resorts.

Responsible purchasing means that only eco-friendly chemicals are procured for use in the operations, while food and beverage products should be produced locally, and wherever possible, packaging be kept to an absolute minimum, or be re-usable.

Being located in places of great beauty and close to nature, the resorts often have biodiversity opportunities to preserve, protect and rebuild environments that range from coral reefs to pristine jungle. There is also an unswerving commitment to protect endangered species on land and in water. Six Senses deals only with suppliers who share this commitment.

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