Our Services and Facilities include:
- A large horizon-edged central swimming pool
- Water Sports Center
- Spa - with five outdoor treatment salas plus Beauty Salon and consultation room; five indoor treatment rooms for couples and singles; two dry saunas and two steam rooms. The Spa features a holistic program, including many complimentary activities such as Pilates and yoga sessions.
- Six Senses Gallery
- Laundry and Valet service
- Experience department provides a wide range of activities within the Resort and excursions to places of interest on Samui and outlying islands
- Beach with beach service and poolside service for refreshments
- GEM service
- Two herb gardens at Heart of House and The Pool
- Complimentary "Meet the Management Sunset Cocktail" every Thursday
Local voltage is 220 - 240 AC. Plug Adapters are available in all rooms, and Voltage Transformers are available through Housekeeping
Check In & Check Out
Check In Time - From 2:00 pm
Check out time – By 12:00 noon
(Depending on the flight schedules and occupancy, times may be more flexible)
Cancellations made 14 days or less prior to the arrival date will incur a cancellation charge of one night's stay. During Peak Season there will be no charge if a cancellation or amendment is made more than 45 days prior to the arrival date. A cancellation charge of 25% of the stay will be charged if cancellation or amendment is made between 44 to 21 days prior to the arrival date. A cancellation charge of 50% of the stay will be charged if cancellation or amendment is made less than 20 to 14 day pior to the arrival date. A 100% cancellation charge will be applied if a cancellation or amendment is made 13 days or less, prior to the arrival date. A No-show on the day of arrival or an early departure will incur a charge equal to the full period of the original booking.
Peak Season Payment Terms & Conditions:
- Reservations are to be guaranteed by a valid credit card. The total amount of the reservation will be charged to the credit card 45 days before the arrival date.
- For cross-season stays, the Peak Season policy will apply. Reservations will be automatically cancelled if a valid credit card is not provided to guarantee the reservation.
- New Year’s Eve Gala Dinner with entertainment on December 31 is mandatory. The following prices apply:
One adult - THB 11,500
One child, six to 11 years - THB 5,750
One child, one to five years - no charge
Prices include taxes and service charge
Visa, MasterCard, Diner's Club, JCB, American Express
Children younger than 12 years of age can stay in the same villa with paying adults for free, and will be charged at 50% of the published price for breakfast
Food and Beverage
Children aged 1-5 years old can order from Infant menu for free.
Children aged 6-11 years old get 50% discount on food.
Children aged 12 or older will be charged at normal prices.
Check-in time is from 2:00 pm. Should guests wish to arrive earlier, it is highly recommended to reserve and pay for the villa from the night before arrival, which will ensure immediate villa availability for the best possible arrival experience.
Check-out time is by 12:00 noon. Late check-out until 6:00 pm will be charged at 50% of one night’s accommodation charge. Beyond this time, one night’s accommodation charge will be applied.
Reservations are to be guaranteed by credit card or bank transfer. In order to ensure that everything is in order for arrival we require your reservation to be guaranteed with a deposit of the full accommodation charge to be paid in advance by a bank transfer or a credit card. Should guests wish to guarantee the booking by a credit card, we require the Credit Card Authorization form to be completed and to be sent together with a copy of both sides of the credit card. Please note that the payment will only be posted to guests’ credit card 14 days prior to arrival. Should guests wish to guarantee the booking by a Bank Transfer, we will send the invoice together with our Bank details.