Voltage
Local voltage of 220 - 240 AC. Adapters are available in all rooms, and transformers are available through Housekeeping
Check In: From 14:00
Check Out: By 12:00
The times can vary according to flight times and subject to availability
Cancelation Policy
We understand that circumstances may arise, necessitating a cancellation of your reservation. The required notification varies per season:
Peak Season - Up to 45 days prior to arrival date: No charge
44 days and less: 100% of stay
High/Shoulder Season - Up to 15 days prior to arrival date: No charge
14 days and less: 100% of stay
Low Season - Up to 8 days prior to arrival date: No charge
7 days and less: 100% of stay
Credit Cards
We accept all major international credit cards: MasterCard; Visa; Diner’s Club; and American Express
We welcome children six years old and younger with our compliments; children aged seven to 11 years are charged a nightly supplement of USD $35 and children 12 years and older are charged at the adult supplement of $100 per night. These supplemental charges are based on the total Villa occupancy
Food and Beverages Services
Children under 6 stay and eat for free on their parent's meal plan;
Children in the ages, 7 - 11 enjoy half pricing on F&B
Early arrival
We understand that your plans or flight timings may fall outside of our normal check-in policy. Should this happen, we recommend reserving your villa the night previous to your early flight arrival. If availability allows a late checkout, charges until 18:00 hrs will be charged 50% of the rate.
If you choose not to reserve an additional night, please feel free to enjoy the resort’s facilities while we store your belongings. Our spa or day-use villa will be available for you to refresh while awaiting your villa.
Late departure
We understand that your plans or flight timings may fall outside of our normal check-out policy. Should this happen, we recommend reserving your villa for an additional night in the case of late departures. If availability allows a late checkout, charges until 18:00 hrs will be charged 50% of the rate.
If you choose not to reserve an additional night, please feel free to enjoy the resort’s facilities while we store your belongings. Our spa or day-use villa will be available for you to refresh prior to departure from the resort.
Depending on the dates of your reservation, a deposit by credit card is required to secure your guaranteed booking:
Peak Season - 100% of stay will be charged 45 days prior to arrival
Shoulder/High Season - 100% of stay will be charged 15 days prior to arrival
Low Season - 1-night's stay will be charged upon reservation