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Back to Covid-19 Measures

Cancellation Policy

Given the ever-changing situation surrounding COVID-19 and travel restrictions many countries may still have in place, we are keeping our cancellation policy under regular review to ensure you have the flexibility you need when considering your travel plans.

New Bookings

We would like to help you plan and book your next stay with confidence and we have several ways to support you by offering you more flexibility to amend or cancel your booking.

On new bookings for stays from July 1, 2021 to March 31, 2022, flexible cancellation policies may vary.

  • Six Senses Botanique

    • For stays from July 01, 2021 to March 31, 2022, a 45-day cancellation notice is required.  Cancellations made 0 to 44 days prior to arrival will be charged at 100 percent of the stay. 
  • Six Senses Douro Valley

    • For stays from July 01, 2021 to October 31, 2021 and December 23, 2021 to January 02, 2022, a 10-day cancellation notice is required. Cancellations made 0 to 9 days prior to arrival will be charged at 100 percent of the stay. 
    • For stays from November 01, 2021 to December 22, 2021 and January 09, 2022 to March 31, 2022, 1-day cancellation notice is required. Cancellations made less than 1 day prior to arrival will result in one-night’s charge.
  • Six Senses Fort Barwara

    • For stays from October 15, 2021 to December 23, 2021, a three-day cancellation is required. Cancellations made 0 to 2 days prior to arrival will be charged at 100 percent of the stay. 
    • For stays from December 24, 2021 to January 02, 2022, a 15-day cancellation is required. Cancellations made 0 to 14 days prior to arrival will be charged at 100 percent of the stay.
    • For stays from January 03, 2022 to March 31, 2022, an 8-day cancellation is required. Cancellations made 0 to 7 days prior to arrival will be charged at 100 percent of the stay. 
  • Six Senses Ibiza

    • For stays from July 10, 2021 to October 03, 2021, a 30-day cancellation notice is required. Cancellations made 0 to 29 days prior to arrival will be charged at 100 percent of the stay. 
    • For stays from October 04, 2021 to October 31, 2021, a 7-day cancellation notice is required. Cancellations made 0 to 6 days prior to arrival will be charged at 100 percent of the stay. 
  • Six Senses Kaplankaya

    • For stays from July 01, 2021 to August 30, 2021, a 15-day cancellation notice is required. Cancellations made 0 to 14 days prior to arrival will be charged at 100 percent of the stay. 
    • For stays from August 31, 2021 to September 20, 2021, a 15-day cancellation notice is required. Cancellations made 0 to 14 days prior to arrival will result in one-night’s charge.
    • For stays from September 21, 2021 to October 04, 2021, an 8-day cancellation notice is required. Cancellations made 0 to 7 days prior to arrival will result in one-night’s charge.
    • For stays from October 05, 2021 to October 11, 2021, a 4-day cancellation notice is required. Cancellations made 0 to 3 days prior to arrival will result in one-night’s charge.
  • Six Senses Kocataş Mansions, Istanbul

    • For stays from July 1, 2021 to March 31, 2022, a 2-day cancellation notice is required. Cancellations made 0 to 1 day prior to arrival will result in 1-night’s charge.
  • Six Senses Laamu

    • For stays from July 01, 2021 to December 21, 2021, a 14-day cancellation notice is required. Cancellations made 0 to 13 days prior to arrival will be charged at 100 percent of the stay. 
    • For stays from December 22, 2021 to January 05, 2022, a 90-day cancellation notice is required. Cancellations made 0 to 89 days prior to arrival will be charged at 100 percent of the stay. 
    • For stays from January 06, 2022 to March 31, 2022, a 21-day cancellation notice is required. Cancellations made 0 to 20 days prior to arrival will be charged at 100 percent of the stay. 
  • Six Senses Ninh Van Bay

    • For stays from July 01, 2021 to September 02, 2021, January 08, 2022 to January 28, 2022, and February 08, 2022 to March 31, 2022, a 15-day cancellation notice is required. Cancellations made 0 to 14 days prior to arrival will be charged at 100 percent of the stay. 
    • For stays from September 03, 2021 to December 22, 2021, a 6-day cancellation notice is required. Cancellations made 0 to 5 days prior to arrival will be charged at 100 percent of the stay. 
    • For stays from December 23, 2021 to January 07, 2022 and January 29, 2022 to February 07, 2022, a 60-day cancellation notice is required. Cancellations made 0 to 59 days prior to arrival will be charged at 100 percent of the stay. 
  • Six Senses Qing Cheng Mountain

    • For stays from July 01, 2021 to September 18, 2021, September 21, 2021 to September 30, 2021, October 07, 2021 to December 31, 2021, January 02, 2022 to January 30, 2022, and February 06, 2022 to March 31, 2022, a 3-day cancellation notice is required. Cancellations made 0 to 2 days prior to arrival will result in one-night’s charge.
    • For stays from September 19, 2021 to September 20, 2021, January 01, 2022, and January 31, 2022 to February 05, 2022, a 7-day cancellation notice is required. Cancellations made 0 to 6 days prior to arrival will be charged at 100 percent of the stay.
    • For stays from October 01, 2021 to October 06, 2021, an 11-day cancellation notice is required. Cancellations made 0 to 10 days prior to arrival will be charged at 100 percent of the stay.
  • Six Senses Residences Courchevel

    • For stays from December 01, 2021 to December 25, 2021, January 10, 2022 to February 11, 2022, and March 14, 2022 to March 31, 2022, a 30-day cancellation notice is required. Cancellations made 0 to 29 days prior to arrival will be charged at 100 percent of the stay. 
    • For stays from December 26, 2021 to January 09, 2022 and February 12, 2022 to February 19, 2022, a 60-day cancellation notice is required. Cancellations made 0 to 59 days prior to arrival will be charged at 100 percent of the stay. 
    • For stays from February 20, 2022 to March 13, 2022, a 42-day cancellation notice is required. Cancellations made 0 to 41 days prior to arrival will be charged at 100 percent of the stay. 
  • Six Senses Samui

    • For stays from August 06, 2021 to December 22, 2021, a six-day cancellation notice is required. Cancellations made 0 to 5 days prior to arrival will be charged at 100 percent of the stay. 
    • For stays from December 23, 2021 to January 05, 2022 and February 01, 2022 to February 05, 2022, a 45-day cancellation notice is required. Cancellations made 0 to 44 days prior to arrival will be charged at 100 percent of the stay. 
    • For stays from January 06, 2022 to January 31, 2022 and February 06, 2022 to March 31, 2022, a 21-day cancellation notice is required. Cancellations made 0 to 20 days prior to arrival will be charged at 100 percent of the stay. 
  • Six Senses Shaharut

    • For stays from August 05, 2021 to September 19, 2021 and September 28, 2021 to October 21, 2021, a 15-day cancellation notice is required. Cancellations made 0 to 14 days prior to arrival will be charged at 100 percent of the stay. 
    • For stays from September 20, 2021 to September 27, 2021, October 22, 2021 to October 31, 2021, and December 23, 2021 to January 05, 2022, a 31-day cancellation notice is required. Cancellations made 0 to 30 days prior to arrival will be charged at 100 percent of the stay. 
    • For stays from January 06, 2022 to March 31, 2022, a 7-day cancellation notice is required. Cancellations made 0 to 6 days prior to arrival will be charged at 100 percent of the stay.  
  • Six Senses Uluwatu, Bali

    • For stays from July 01, 2021 to July 14, 2021, September 01, 2021 to December 23, 2021, 1-day cancellation notice is required. Cancellations made less than 1 day prior to arrival will be charged at 100 percent of the stay.
    • For stays from July 15, 2021 to August 31, 2021, a 3-day cancellation notice is required. Cancellations made 0 to 2 days prior to arrival will be charged at 100 percent of the stay.
    • For stays from December 24, 2021 to January 05, 2022, a 22-day cancellation notice is required. Cancellations made 0 to 21 days prior to arrival will be charged at 100 percent of the stay.
    • For stays from January 06, 2022 to March 31, 2022, a 7-day cancellation notice is required. Cancellations made 0 to 6 days prior to arrival will be charged at 100 percent of the stay.
  • Six Senses Yao Noi

    • For stays from July 01, 2021 to December 19, 2021, a 6-day cancellation notice is required. Cancellations made 0 to 5 days prior to arrival will be charged at 100 percent of the stay. 
    • For stays from December 20, 2021 to January 08, 2022, a 45-day cancellation notice is required. Cancellations made 0 to 44 days prior to arrival will be charged at 100 percent of the stay. 
    • For stays from January 09, 2022 to March 31, 2022, a 22-day cancellation notice is required. Cancellations made 0 to 21 days prior to arrival will be charged at 100 percent of the stay.  
  • Six Senses Zil Pasyon

    • For stays from July 01, 2021 to December 20, 2021, a 14-day cancellation notice is required. Cancellations made 0 to 13 days prior to arrival will be charged at 100 percent of the stay.
    • For stays from December 21, 2021 to January 07, 2022, a 60-day cancellation notice is required. Cancellations made 0 to 59 days prior to arrival will be charged at 100 percent of the stay . 
    • For stays from January 08, 2022 to March 31, 2022, a 30-day cancellation notice is required. Cancellations made 0 to 29 days prior to arrival will be charged at 100 percent of the stay. 
  • Six Senses Zighy Bay

    • For stays from August 11, 2021 to September 30, 2021, a 5-day cancellation notice is required. Cancellations made 0 to 4 days prior to arrival will be charged at 100 percent of the stay. 
    • For stays from October 01, 2021 to December 19, 2021 and January 09, 2022 to March 31, 2022, a 30-day cancellation notice is required. Cancellations made 0 to 29 days prior to arrival will be charged at 100 percent of the stay. 
    • For stays from December 20, 2021 to January 08, 2022, a 60-day cancellation notice is required. Cancellations made 0 to 59 days prior to arrival will be charged at 100 percent of the stay. 
  • Evason Ana Mandara

    • For stays from July 01, 2021 to September 30, 2021, a 3-day cancellation notice is required. Cancellations made 0 to 2 days prior to arrival will be charged at 100 percent of the stay.

 

Excluded

  • Six Senses Con Dao
  • Six Senses Krabey Island

Closed Resorts Dependent on Border Reopening

  • Six Senses Bhutan
    • For stays from December 01, 2021 to March 31, 2022, a 22-day cancellation notice is required. Cancellations made 0 to 21 days prior to arrival will be charged at 100 percent of the stay.
  • Six Senses Fiji
    • For stays from December 01 to 20, 2021 and January 05, 2022 to February 05, 2022, a 30-day cancellation notice is required. Cancellations made 0 to 29 days prior to arrival will be charged at 100 percent of the stay.
    • For stays from December 21, 2021 to January 04, 2022, a 60-day cancellation notice is required. Cancellations made 0 to 59 days prior to arrival will be charged at 100 percent of the stay.
    • For stays from February 06, 2022 to March 31, 2022, a 21-day cancellation notice is required. Cancellations made 0 to 20 days prior to arrival will be charged at 100 percent of the stay.

Updated July, 2021

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