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• Important Information For Guests

  • Voltage
    Local voltage is 220 to 240 volts AC.
    Three-pin British plugs are available through housekeeping.

    Check in & Check out
    Check in - 2:00 pm
    Check out - 12:00 noon
    The times are flexible in regards to the availability at the Resort and flight times

    Cancellation Policy
    For stays from April 1, 2021 to September 30, 2021, a 14-day cancellation notice is required. Cancellations made 0 to 13 days prior to arrival will be charged at 100 percent of the stay.

    Credit Cards
    We accept all major international credit cards: MasterCard; Visa and American Express

    Pet Policy
    The environment of Six Senses Zil Pasyon is not appropriate for pets, therefore we have implemented a policy of no pets allowed.

• Family Plan

  • All one-bedroom villas can accommodate two adults plus one child under 12 years and two-bedroom villas can accommodate four adults plus two children under 12 years. The sofa in the bedroom will be turned into a sleeping bed.

    Food and Beverage Services

    • Children aged five years and younger stay and eat for free from the children's menu.
    • Children aged six to 11 years stay for free on Bed & Breakfast basis and have a dedicated menu.
    • Children aged 12 or above are charged adult prices.

• Arrivals And Departures

  • Early arrival
    Check-in time is from 2:00 pm. Should guests wish to arrive earlier, it is highly recommended to reserve and pay for the villa from the night before arrival, which will ensure immediate villa availability for the best possible arrival experience.

    Late departure
    Check-out time is by 12:00 noon. Late check-out until 6:00 pm will be charged at 50 percent of one night’s accommodation charge. Beyond this time, one night’s accommodation charge will be applied. 

• Guaranteed Reservations And Deposits

  • Reservations are to be guaranteed by credit card or bank transfer. Should guests wish to guarantee the booking by a Bank Transfer, we will send the invoice together with our bank details.

    For reservations made during December 21, 2019 to January 7, 2020 we require 100 percent of the total payment 90 days prior to arrival.

    For reservations made during November 1, 2019 to October 31, 2020 (excluding December 21, 2019 to January 7, 2020) we require the full payment 30 days prior to the arrival date for villa bookings and 60 days prior for Residences bookings.

    Residences require a 10 percent non-refundable deposit at the time of booking.
    
    

    Groups and Events Reservations
    Reservations for groups and events requiring six or more Villas are to be made directly with the resort as specific guarantee and cancellation policies apply. Block bookings of six or more rooms made via our website or an agency will not be honored without the resort’s specific authorization.