Spacious environments with private pools

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• Important Information For Guests

  • Voltage
    Local voltage is 220 to 240 volts AC.
    Adapters are available through housekeeping.

    Check in & Check out
    Check in (villas and suites): 2:00 pm
    Check in (residences): 3:00 pm

    Check out: 12:00 noon

    These times are flexible subject to availability at the resort.

    Cancellation Policy

    New Bookings made before July 1, 2021

    • 100% (accommodation, meal plan and transfers) less than 5 days prior to arrival.

    Applies to stays until March 31, 2022 during Shoulder and High Seasons. 

    Festive and Peak Seasons

    • 100% (accommodation, meal plan and transfers) less than 60 days prior to arrival.

    High and Shoulder Seasons

    • 100% (accommodation, meal plan and transfers) less than 30 days prior to arrival.

    Unexpected departure from the resort will be charged as per the reserved booking.  Cancellations or amendments will not be accepted until they have been confirmed by the resort by return fax or email.

    Ongoing Construction Works
    A number of our beautiful residences are being developed. Please be assured that you can still enjoy all resort facilities and services, while phase two of our development is under way.

    IHG® Rewards Club
    IHG® Rewards Club not applicable at Six Senses Hotels Resorts Spas, to be progressively included at a future date.

• Arrivals And Departures

  • Early Arrival
    Check-in time is from 2:00 pm in our villas and suites and 3:00 pm in our residences. While every endeavor will be made to have accommodations ready earlier, this cannot be guaranteed. Should guests wish to arrive earlier, it is highly recommended to reserve and pay for the villa from the night before arrival, which will ensure immediate villa availability for the best possible arrival experience. Shower facilities and luggage storage will remain at your disposal for early arrival.

    Late Departure
    Check-out time is by 12:00 noon. Late check-out until 6:00 pm will be charged at 50 percent of one night’s accommodation charge. Beyond this time, one night’s accommodation charge will be applied. Shower facilities and luggage storage will remain at your disposal for late departure.

• Guaranteed Reservations And Deposits

  • A credit card is required as a guarantee for your booking.

    Full payment (accommodation, meal plan and transfers) is required 60 days prior to arrival for bookings during Festive, Peak Seasons and 30 days prior to arrival for bookings during High and Shoulder Seasons. For bookings made before July 1, 2021 for stays during High and Shoulder season until March 31, 2022 full payment is required 5 days prior to arrival.

    Should guests wish to make full payment by a credit card, we will send a pro-forma invoice along with a secure link for online payment. Should guests wish to make full payment by a Bank Transfer, we will send the invoice together with our bank details.