Private infinity pools and spacious living define our villas and accommodations in Cambodia

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• Important Information For Guests

  • Voltage
    Local voltage is 220 to 240 volts AC.
    Electricity plug adapters are available through Housekeeping.

    Check in - from 2:00 pm
    Check out - by 12:00 noon
    These times are flexible in regard to the availability at the resort and flight times.

    Taxes Information:
    Room rates are subject to 23.42 percent taxes (10 percent Service Charge, 10 percent Government Tax and 2 percent Accommodation Tax)
    Restaurant rates are subject to 21 percent taxes (10 percent Service Charge and 10 percent Government Tax)
    Spa rates are subject to 32 percent taxes (10 percent service charge, 10 Government tax, 10 percent VAT)

    • Cancellation Policy

      • Cancellation policies may vary depending on the rate plan or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the resort directly.

• Family Plan

  • • Children who are 5 years or younger sleep for free in the existing bedding of a room shared with a paying adult guest. Children aged 6 to 11 also share existing bedding in the same room and are charged USD 65 per night.
    • Children aged 12 years and above are considered adults and are charged an additional USD 130 per night. Extra person charge include daily breakfast. 
    • Baby crib is free of charge and is upon advance request. Babysitting service is available upon request with a minimum of 24 hours advance notice. A charge applies.

• Arrivals And Departures

  • Early arrival
    The resort's check-in time is from 2:00 pm. If early check-in is required, we recommend reserving the room the night before (equivalent to one night full charge) for guaranteed access to the room upon arrival

    Late departure
    The resort's check-out time is by 12:00 noon. Extended check-out until 6:00 pm can be arranged at 50 percent of the prevailing Best Available Rate. Should you wish to extend to a later time, one night's room charge shall be applicable. Any extended check-out arrangement shall be subject to availability upon confirmation with the resort.

    Transportation Information
    The Krabey Island experience begins at the Sihanouk International Airport where our airport representative will be meeting you at the arrival hall holding a Six Senses Krabey Island sign board. You will be escorted to a shared vehicle transfer; a 15-minute drive through the Cambodian countryside that will bring you to our private mainland jetty and will be followed by a 15-minute boat ride to the Island. We require flight details at least 24 hours in advance to arrange a speedboat transfer. For more information or to confirm transportation, please contact reservations-krabey@sixsenses.com.

• Guaranteed Reservations And Deposits

  • Reservations are to be guaranteed by credit card or bank transfer. Full or partial payment may be required depends on season or rate plan booked. Resort reserves the right to cancel the booking in case of invalid credit card. Our reservation team may contact you for payment arrangement.

    Peak Season from December 21 to January 7
    Payment required: 100 percent of stay will be charged 60 days prior to arrival.
    Cancellation: 59 to fewer days prior to arrival date:100 percent of stay.

    High Season from November 1 to December 20 and January 7 to March 31
    Payment required: 100 percent of stay will be charged 21 days prior to arrival.
    Cancellation: 20 or few days prior to arrival date: 100 percent of stay.

    Shoulder Season from April 1 to 30 and October 1 to 31
    Payment required: 100 percent of stay will be charged 15 days prior to arrival.
    Cancellation: 14 or few days prior to arrival date: 100 percent of stay.

    Low Season from June 1 to September 30
    Payment required: 100 percent of stay will be charged 15 days prior to arrival.
    Cancellation: 14 or fewer days prior to arrival date: 100 percent of stay.